RJR Self-Care, LLC
An integrated approach to massage therapy with Ruben J. Rocha

Scheduling Policies

Sunday09:00 am--08:30 pm
Monday09:00 am--08:30 pm
Wednesday09:00 am--08:30 pm
Friday09:00 am--08:30 pm

Beginning October 1 2016, ALL appointments are inside Selfcare Studio:

508 San Anselmo Ave Suite 1-B

 San Anselmo, CA 94960

Office is on back side of the building, street level, accessed by walking to your RIGHT, facing front of building. Walk past the EV Haus wine lounge, around the corner, past the rug store. Follow sign for "Selfcare Studio" on the creekside deck, facing Sir Francis Drake.

https://goo.gl/maps/pBkj79dyBZz

 Please read carefully.

 
Cancellation Policy
 

Unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are in effect.

24-hour advance notice is required if you are cancelling a session. This allows the opportunity for someone else to schedule an appointment. If you are unable to give me 24-hour advance notice, you will be charged the full amount of your session. This amount must be paid prior to your next scheduled appointment. Call (415) 488-5501 if you need to re-schedule.

Illness Policy

DO NOT make an appointment unless you are at least 24-hrs SYMPTOM FREE. NO exceptions. This is an essential consideration for my immune-compromised, elderly and pre-natal clients. I reserve the right to re-schedule your appointment if you show any symptoms of illness INCLUDING visible skin irritations and respiratory ailments.

No-shows

Anyone who either forgets or consciously chooses to forgo an appointment for whatever reason will be considered a “no-show.” You will be charged for your missed appointment. The online booking service I use emails you a confirmation at the time of booking AND another one 24-hours prior to your appointment.

Late Arrivals

If you arrive late, your session may be shortened to accommodate scheduled appointments which follow yours. Depending upon how late you arrive, I will decide if there is enough time remaining to start a session. Regardless of the length of the session actually given, you will be responsible for the full session payment. Out of respect and consideration for my other clients, please plan accordingly and be on time.  

Important:

Your scheduled appointment time is the START time for your massage, NOT your arrival time.

Be at least 5 minutes early. Thank you.


 

Associated Bodywork & Massage Professionals
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